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Privacy policy

1. Data Controller

In compliance with the General Data Protection Regulation (GDPR) and current Spanish regulations, we inform you that the data controller of your personal data is:

  • Company: Juegaconmigo (Calitrol S.A.)
  • Address: Ctra. de la Llobatona, 8D, 08840 Viladecans, Barcelona, Spain
  • Email: hello@mytambu.com

2. Personal Data We Collect

We may collect the following personal data when you use our website:

  • Contact information: name, address, email, phone number.
  • Browsing data: IP address, browser type, pages visited, time spent on the site, and other similar data.
  • Cookies: small files that store data on your device (see our Cookie Policy for more information).

3. Purposes of Data Processing

We process your personal data for the following purposes:

  • Order processing: to manage your purchases and ensure delivery.
  • Customer service: to respond to inquiries or complaints.
  • Marketing: to send you promotional communications if you have given your consent.
  • Service improvement: to analyze website usage and enhance the user experience.

4. Legal Basis for Data Processing

We process your data based on the following legal grounds:

  • Execution of a contract: to manage and deliver your orders.
  • Compliance with legal obligations: such as retaining data for tax purposes.
  • Consent: for sending marketing communications.
  • Legitimate interest: to improve our website and ensure user security.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes mentioned, or until you request its deletion. Billing-related data will be retained in accordance with current tax laws.

6. User Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: request information about the data we hold about you.
  • Rectification: correct any inaccurate data.
  • Deletion: request the removal of your data when it is no longer needed.
  • Objection: oppose the processing of your data in certain circumstances.
  • Restriction of processing: request that we limit the use of your data in specific situations.
  • Portability: request that we provide your data in a structured format.

To exercise any of these rights, contact us at hello@mytambu.com.

7. Data Sharing with Third Parties

We do not share your personal data with third parties, except in the following cases:

  • Service providers: third parties that assist us with website management, payments, or deliveries.
  • Legal compliance: when required to comply with a legal obligation.
  • Mergers or acquisitions: in the event of a business restructuring.

8. Data Security

We implement security measures to protect your personal data from unauthorized access, loss, or alteration.