Shipping policy

At Tambú, we offer different shipping options depending on the destination country. Below are the shipping zones, delivery times, and applicable conditions:

Australia Shipping Rates & Delivery Times

Australian Capital Territory (ACT)

• Standard Shipping (2–8 business days): $5.95
• Express Shipping (1–4 business days): $14.95

New South Wales (NSW)

• Standard Shipping (2–8 business days): $4.95
• Express Shipping (1–4 business days): $12.95

Northern Territory (NT)

• Standard Shipping (2–8 business days): $12.95
• Express Shipping (1–4 business days): $24.95

Tasmania & Queensland (TAS, QLD)

• Standard Shipping (2–8 business days): $7.95
• Express Shipping (1–4 business days): $19.95

Victoria, Western Australia & South Australia (VIC, WA, SA)

• Standard Shipping (2–8 business days): $6.95
• Express Shipping (1–4 business days): $17.95
  
  

New Zealand Shipping Rates & Delivery Times

• Standard Shipping: $40.00
• Estimated delivery: Varies depending on location

Shipping Terms and Conditions

• The indicated delivery times are in business days and do not include weekends or public holidays.
• Delivery times begin counting once the order leaves our warehouse. If any delay occurs that is not attributable to Tambú (e.g., delays by the shipping company), we cannot be held responsible. However, we will be available to assist the customer with tracking information or to resolve any shipping-related issues.
• The customer will receive an email with tracking information, which may be sent by Tambú or directly by the shipping company. If the customer does not receive it, they can request it by contacting us at hello@mytambu.com.